"Our Mission Statement"
- Do the Right Thing
No value has served us as well or more often.
Do the Right Thing serves as the genesis of trust, the foundation for fairness and the linchpin for empowerment. This value is in fact our operational compass. Because as you do the right thing, the right things happen.
Every decision, from the critical to the seemingly inconsequential, is weighed against this value. As it always leads us to doing the virtuous and good. - Help One Another
A simple credo. One most of us learned in kindergarten. And then, sadly, unlearned as we entered the work world. For many, it all became about getting ahead and making a name for themselves. It became all about "me".
This "Me" generation has never existed at Innovative Systems LLC. The "Thee Before Me" generation got here first.
History has shown us that man's greatest achievements are not from acts of individual greatness, but rather numerous, individual acts of each of us helping one another. And not so much worrying about "what's in it for me", but "whats in it for we." - Deliver Raving Service
Superior? Compared to whom? Excellent? Cliché. Outstanding? Lackluster. For us, all failed to set high enough our expectation for service delivery. Then we hit upon "raving".
As in raving, bend over backwards, how high do I need to jump, what else can I do for you today, are you 100% satisfied, service. As in raving, I've never been so impressed, this is refreshing, they treat me like a human being, have I died and gone to heaven, service.
And by not calling it "customer" service, this value lets it be known that raving service is to be delivered to anyone and everyone with whom we engage.
Co-worker. Landscaper. Prospect. Vendor. Client. Consultant. Deliveryman. Name who you wish. All are equally deserving. At all times.
Has this careful articulation of the value worked? Absolutely. Files full of notes, e-mails and letters say so. And so says a client and staff loyalty above the industry average.
Gratifying proof that delivering raving service delivers raving results. - Produce Quality Always
No Innovative Systems value is more visible than this one. Quality is everywhere and in everything.
It begins with the people at Innovative Systems LLC: You'll find superior talent at every level, across every discipline. It's the result of us being so selective that for every 250 people who want to be hired, only one is.
Such an exhaustive approach to finding those with an obsession for quality as intense as our own does have its rewards. Our work has earned numorous compliments for creative, marketing and workplace excellence. it stems from a firm commitment to do the right thing and pride. - Embrace Change
The future is simply a manifestation of choices made in the present. That which we embrace, we become. Embrace change, you become dynamic, a leader, an innovator, an inspiration. Don't, you become history.
So Innovative Systems LLC embraces, actually seeks out, change. Not annually. Or quarterly. Daily. Through ongoing dialogue with staff, clients and vendors on how to be better.
There are no sacred cows here. Nothing is sacrosanct. It's always open season on the status quo. It's why we hire the curious, reward the daring and attract the adventurous.
Success, without change, is improbable. Success, when pursued through change, is inevitable and enduring. - Earn a Reasonable Profit
We owe it to you. Because only through earning a reasonable profit can we secure the talent, technology and resources necessary to seize the opportunities that will help you succeed in today's ever-toughening marketplace.
Yes, we're in this to make money. And we're not afraid to say it. It is in fact our mission, throughout the company:"Our mission is doing business for profit. First yours. Then ours. We do this by creating
communications appreciated by audiences everywhere and delivering raving service always."
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