Innovative Systems LLC

Mission Statement of Innovative Systems LLC

"Our Mission Statement"

• Do the Right Thing
  No value has served us as well or more often.
  Do the Right Thing serves as the genesis of trust, the foundation for fairness and the linchpin for empowerment. This value is in fact our operational compass. Because as you do the right thing, the right things happen.
  Every decision, from the critical to the seemingly inconsequential, is weighed against this value. As it always leads us to doing the virtuous and good.
• Help One Another
  A simple credo. One most of us learned in kindergarten. And then, sadly, unlearned as we entered the work world. For many, it all became about getting ahead and making a name for themselves. It became all about "me".
  This "Me" generation has never existed at Innovative Systems LLC. The "Thee Before Me" generation got here first.
  History has shown us that man's greatest achievements are not from acts of individual greatness, but rather numerous, individual acts of each of us helping one another. And not so much worrying about "what's in it for me", but "whats in it for we."
• Deliver Raving Service
  Superior? Compared to whom? Excellent? Cliché. Outstanding? Lackluster. For us, all failed to set high enough our expectation for service delivery. Then we hit upon "raving".
  As in raving, bend over backwards, how high do I need to jump, what else can I do for you today, are you 100% satisfied, service. As in raving, I've never been so impressed, this is refreshing, they treat me like a human being, have I died and gone to heaven, service.
  And by not calling it "customer" service, this value lets it be known that raving service is to be delivered to anyone and everyone with whom we engage.
  Co-worker. Landscaper. Prospect. Vendor. Client. Consultant. Deliveryman. Name who you wish. All are equally deserving. At all times.
  Has this careful articulation of the value worked? Absolutely. Files full of notes, e-mails and letters say so. And so says a client and staff loyalty above the industry average.
  Gratifying proof that delivering raving service delivers raving results.
• Produce Quality Always
  No Innovative Systems value is more visible than this one. Quality is everywhere and in everything.
  It begins with the people at Innovative Systems LLC: You'll find superior talent at every level, across every discipline. It's the result of us being so selective that for every 250 people who want to be hired, only one is.
  Such an exhaustive approach to finding those with an obsession for quality as intense as our own does have its rewards. Our work has earned numorous compliments for creative, marketing and workplace excellence. it stems from a firm commitment to do the right thing and pride.
• Embrace Change
  The future is simply a manifestation of choices made in the present. That which we embrace, we become. Embrace change, you become dynamic, a leader, an innovator, an inspiration. Don't, you become history.
  So Innovative Systems LLC embraces, actually seeks out, change. Not annually. Or quarterly. Daily. Through ongoing dialogue with staff, clients and vendors on how to be better.
  There are no sacred cows here. Nothing is sacrosanct. It's always open season on the status quo. It's why we hire the curious, reward the daring and attract the adventurous.
  Success, without change, is improbable. Success, when pursued through change, is inevitable and enduring.
• Earn a Reasonable Profit
  We owe it to you. Because only through earning a reasonable profit can we secure the talent, technology and resources necessary to seize the opportunities that will help you succeed in today's ever-toughening marketplace.
  Yes, we're in this to make money. And we're not afraid to say it. It is in fact our mission, throughout the company:"Our mission is doing business for profit. First yours. Then ours. We do this by creating
  communications appreciated by audiences everywhere and delivering raving service always."
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My Personal and Business code of ethics

Aloha from Jim Courtney

“I agree to:

• Maintain the highest level of professional standards as an employee/citizen/father/brother/spouse/student/friend/associate/teacher/neighbor or any other interaction with fellow human beings and conduct myself with honesty and integrity at all times towards all people.


• Show respect for my work and contribution to my company and offer my best efforts every day by presenting pertinent, accurate, and objective information.


• Keep confidences about my company’s business; I will avoid gossip and harsh criticism of others and consistently offer an attitude of understanding toward all people.


• Listen carefully and allow people to give me information without interrupting them or arguing with them.


• Honor my company and its resources and not squander, steal, or damage its assets; and be punctual and honor the value of time.


• Accept responsibility for the duties that have been assigned to me each day and collaborate with others in a spirit of teamwork to accomplish defined goals.


• Continually improve my skills as a person and as an employee through educational enhancement programs to perform my job in a timely way at a high level of excellence.


• Exhibit high moral character as an individual and not engage in any illegal behaviors that might reduce my value to the company in the eyes of my employer.


• Offer praise and encouragement to my co-workers when appropriate and be pleasant to people in my business dealings.


• Show respect to all people in the workplace and honor diversity in all areas including age, gender, disability, sexual orientation, ethnic background, nationality, and religion

The Six Pillars of Character

1. Trustworthiness
Be honest • Don’t deceive, cheat or steal • Be reliable — do what you say you’ll do • Have the courage to do the right thing • Build a good reputation • Be loyal — stand by your family, friends and country
2. Respect
Treat others with respect; follow the Golden Rule • Be tolerant of differences • Use good manners, not bad language • Be considerate of the feelings of others • Don’t threaten, hit or hurt anyone • Deal peacefully with anger, insults and disagreements
3. Responsibility
Do what you are supposed to do • Persevere: keep on trying! • Always do your best • Use self-control • Be self-disciplined • Think before you act — consider the consequences • Be accountable for your choices
4. Fairness
Play by the rules • Take turns and share • Be open-minded; listen to others • Don’t take advantage of others • Don’t blame others carelessly
5. Caring
Be kind • Be compassionate and show you care • Express gratitude • Forgive others • Help people in need
6. Citizenship
Do your share to make your school and community better • Cooperate • Get involved in community affairs • Stay informed; vote • Be a good neighbor • Obey laws and rules • Respect authority • Protect the environment

Action Principles

My Action Priciple Pledge

Being my best in service to others. My character is forged by my choices. You will see it in my manner and my confident optimism. It is how I stand and talk, laugh and listen. Use my honor and integrity as the example. Give me work to do; point me to my neighbor in need. Choose me to go first or last. Let me challenge myself to do more. I know what is right. I pledge to improve myself and help others. I am an Action Principles Champion

by Bill FitzPatrick

Download and listen to his 100 Power Principles

Action Principles 1-10
Action Principles 11-20
Action Principles 21-29
Action Principles 30-39
Action Principles 40-49
Action Principles 50-59
Action Principles 60-69
Action Principles 70-79
Action Principles 80-89
Action Principles 90-100

What is Character?

• RESPECT
  Is friendly and cooperative when asked to take on responsibilities.
  Listens to and acknowledges the viewpoints of others.
  Treats everyone with respect and dignity to maintain a positive working environment
  Models listening and maintains an open mind.
  Works to establish a respectful and working relationship with mentor
  Accepts constructive criticism and modifies behavior when necessary.
  Is courteous and polite to others.
  Doesn't t use, manipulate, exploit or take advantage of others.
  Works we// as a team member
• CITIZENSHIP
  Maintains an active role in school and community activities.
  Follows company policies, regulations, and procedures.
  Shows initiative by becoming helpful and resourceful. Indicates a positive and enthusiastic
  work attitude.
  Ensures compliance with legal and reporting procedures and regulations.
  Accurately reports hours worked according to required procedures.
  Takes care of equipment and resources.
  Demonstrates a knowledge and interest in ethical, political economical, and environmental
  issues that impact the career and the country.
• RESPONSIBILITY
  Accepts responsibility and is accountable for quality of work.
  Perseveres and gets the job done.
  Recognizes what needs to be done.
  Pays attention to detail.
  Dependable in fulfilling commitments.
  Takes pride in work.
  Takes responsibility and is accountable for his or her own actions and mistakes.
  Strives to improve abilities learns new Skills and takes on broader
  Responsibilities
  Asserts own views in a reasonable manner.
• TRUSTWORTHINESS
  Gives proper notice of absences.
  arrives on time.
  Works scheduled hours.
  Provides honest feedback on progress and problems.
  Works well with little supervision.
  Keeps confidences and honors a person's right to privacy.
  Develops honest, open and ethical in relationships with others.
  Stands by his or her commitments.
  Earns trust and confidence through honesty and hard work.
  Does not steal, misuse or abuse company property or equipment.
• FAIRNESS
  Uses tact and fairness in dealing With others.
  Is Flexible in coping with different expectations, situations, and diverse
  leadership styles.
  Completes tasks in a timely manner.
  Contributes knowledge, ideas, and skills to others.
  Contributes to the team or organization in seeking solutions to improvements.
  Gives people a reasonable benefit of the doubt
  Concentrates on the positive.
  Demonstrates sound communication skills in conflict situations by using
  openness, flexibility, and a win-win attitude.
• CARING
  Builds positive relationships with others.
  Shows kindness and is sensitive to the feelings of others.
  Takes time to help others.
  Attends to details.
  Does quality work
  Gives accurate self-evaluation of work performance.
  Works harmoniously with others on a daily basis.
  Respects the property of others.
  Takes the time to talk with people face-to-face about issues.

Lifes Principles

Quotation:
"Every religion emphasizes human improvement, love, respect for others, sharing other people's suffering. On these lines every religion had more or less the same viewpoint and the same goal." The Dalai Lama

Overview
Religious groups differ greatly in their concepts of deity, other beliefs and practices. Non-theistic ethical and philosophic systems, like Humanism and Ethical Culture, also exhibit a wide range of beliefs. But there is near unanimity of opinion among almost all religions, ethical systems and philosophies that each person should treat others in a decent manner. Almost all of these groups have passages in their holy texts, or writings of their leaders, which promote this Ethic of Reciprocity. The most commonly known version in North America is the Golden Rule of Christianity. It is often expressed as "Do onto others as you would wish them do onto you."
One result of this Ethic is the concept that every person shares certain inherent human rights, simply because of their membership in the human race. People are individually very different; they come in two main genders; different sizes, colors, and shapes; many races; three sexual orientations; and different degrees of ability. They follow many religious and economic systems, speak many languages, and follow many different cultures. But there is a growing consensus that all humans are equal in importance. All should enjoy basic human rights. The United Nations Universal Declaration of Human Rights (UDHR) is one manifestation of this growing worldwide consensus.
In my opinion, the greatest failure of organized religion is its historical inability to convince their followers that the Ethics of Reciprocity applies to all humans, not merely to fellow believers. It is my belief that religions should stress that their membership use their Ethics of reciprocity when dealing with persons of other religions, the other gender, other races, other sexual orientations, etc. Only when this is accomplished will religiously-related oppression, mass murder and genocide cease.

Profiles of some of my design projects

Pearl Harbor Information Center


Pearl Harbor Information Center
This project required six 50" plasmas to display any of 17 computer workstations. All computers source data was routed through a matrix switcher and controlled via a centralized control panel. The facilitator could call up any computer to be displayed on the selected plasma. The system incorporated selectable presets to quickly monitor pre-configured source display combinations.

NCTAMS Conference Room

Hawaii's Naval Computer and Telecommunications Area Master Station, Pacific (NCTAMS PAC) is the Pacific regional commander for all Naval Computer and Telecommunications System assets. NCTAMS PAC manages cryptologic resources for Commander, Naval Security Group (COMNAVSECGRU) and provides operational direction and management of the Department of Defense (DoD) world-wide High Frequency Direction Finding System. Tenent Units include the Naval Security Group Department HFDF Net Control Station and HFDF Net Outstation.
PAC HFDF NET WAHIAWA HI is responsible for all HFDF Net Control activities. NAVSECGRUDEPT HONOLULU HI responsibilities include NAVSECGRU supply and fiscal matters, and certain matters dealing with special intelligence communications. To improve naval communications in the Pacific area, a Communications Security Unit (COMSEC) was established at Wahiawa in 1942 under the management and control of the Chief of Naval Operations (CNO). Their purpose was to assist in a program of cryptographic security, message traffic control and message traffic analysis.The TACINTEL subsystem at the facility is used for transmission of special-intelligence communications. The subsystem is essentially a computerized message processing installation that makes it possible to transmit and receive message traffic via satellite in a controlled environment
The requirement was to design, procure and install a multifunctionalVTC-Briefing room. The requirements included, (2) XGA hi lumen projectors, mounted within (2) double mirror systems, projecting on to (2) 72 X 96 rear projection screens.Additionally, to provide a custom conference table and chairs to accommodate 10 participants. Furthermore allowing users sitting at two locations of the table to plug their laptops and have access to the system to give presentations from those remote locations.This system would allow all users the ability to control all of the A/V components. These components are mounted in a A/V rack located in the equipment room. This control will be via a remote flush mount touch panel in the lectern. Furthermore, the presenter at the lectern can call up any of the available sources and preview them prior to sending that source to the projectors. All table mounted interface adapters will be hideaway panels that pop up on the table when required for plug in and hide-a-way when not in use.

Aloha Conference Center

• 
  
  ACC Executive Briefing Room
  ACC Executive Briefing Room
  The Executive Briefing Room is the "show piece" of the Aloha Conference Center. This area will be where high ranking personnel can meet to perform a variety of functions. The executive conference room will permit personnel to hold private or public, local or remote, briefings, conferences and collaboration sessions. A briefing table was configured to allow PC workstations configured to operate at any combination of unclassified or classified modes. Each PC will have access to the network to retrieve stored files, and will be displayed at either the main video wall, projector screen, and/or flat panel monitor located on the collaboration table. The Executive Briefing Room Control booth personnel will configure the space as required by participants. This room will be similar to the COMPACFLT Fleet Briefing Room (FBR), scaled appropriately. Executive Briefing Room features/capabilities will include:
• Two (2) 67" diagonal front-projection screens and two (2) high-resolution LCD projectors serve as the central
  briefing unit.

The room has the ability to operate at higher security classifications without sanitizing the entire building.
Adherence to security regulations requires that some A/V and network equipment reside in the executive conference room. Briefs can be distributed remotely to other areas in the Aloha Conference Center as desired.

The room has a control panel configured with several preset conditions, including:

• VTC condition
• Standard" screen source selection
• Status sign control
• Muting of conference room sources (cameras, microphones, and PCs)
• Control of the conference room VCR and DVD
• Monitoring cameras and intercom capability to the ACC director's office and Control booth operators

The room is configured as a VTC studio for both class / unclass VTC. Flush-mounted ceiling microphones provide unsurpassed room coverage and enhanced aesthetics. The conference table is equipped with custom hideaway surface access modules, which provide covered connectivity for each desktop workstation. Connector modules include PC RJ-45 laptop computer input to LAN, VGA monitor output, and desktop audio input for conference presentation and videoconferencing. The control room includes computer workstation inputs accommodating Class/Unclass. Eight (8") NTSC/RGB monitors display & preview what is being displayed in any area. Additionally, the conference room enables the facilitator to preview video/graphic sources prior to being displayed on the destination device. Display both class/unclass images on same screen, controllable by operator, briefer, and/or control booth.

Also included:

• 7: 1 Surround Sound System
• Audience microphone system
• VTC studio capabilities
• Video switch permits video inputs/outputs
• Programmable control panel, lighting control, wireless remote
• VCR/DVD with recording capabilities
• Custom built lectern, briefer controls and monitor
• Document camera
• Facilitator's station
  
  

Below are some of my most recent project designs

Command Briefing Facility Hickam AFB

This briefing/conference facility is the largest on Hickam. The conference center will seat approximately 80 participants in the main theater and 33 in the executive conference room. There are also two multi-purpose rooms and lounge area. The ACC facility has a capability of simultaneous videoconferencing of all rooms. This facility is used for unclassified and classified events. Design review meetings were conducted between the 15CS, 15CES, and the construction team to ensure telecommunications support infrastructure was scoped properly. Telecommunications Capabilities: The conference center is outfitted with a full scope of telecommunications. The systems installed include: unclassified computer networking, classified computer networking (SECRET),commercial/DSN telephones, secure voice telephones (STEs), unclassified and SECRET classified video teleconferencing, building entry video surveillance, a digital sound system, a multi-screen graphics/video display system, graphics/video display system for the multipurpose rooms, audio/video/graphics display control system, presentation computers, wired seating in the main conference room to accommodate laptop computers, and cable TV service. Telecommunications Systems Support Infrastructure: Critical to achieving telecommunications capabilities is communications support infrastructure. Categories of support infrastructure include: a dedicated communications equipment room, a projection room, separate communications cable trays and conduits for unclassified and classified data, video, and audio signal cables, communications outlet boxes flush mounted in the walls and raised floor areas, lockable outlet boxes for secure pathway, signal ground system, AC power, a large display screen in the main conference room sized for duel display, copper communications cable, and fiber optic communications cable. During the construction phase, infrastructure components were installed in the communications room, projection room, communications cable trays,unclassified communications conduit for data, audio and video drop locations, outlet boxes, protected distribution system conduits, lock boxes, signal ground system, AC power, UTP CAT 5E copper cabling in unclassified conduits, and main conference room display screen. Video Teleconference (VTC): Interactive VTC capability was established in the main conference hall, the executive meeting room, and meeting rooms #1 and #2. A full suite of capabilities were established to include: multiple cameras (podium, conference table, audience, and graphics camera), multiple monitors (center table, audience, multi-purposerooms, and lounge), video record and replay equipment, interface the PACAF video network, and interface to the primary graphics display equipment. Cable Television: The facility is wired to provide CATV. The CATV interfaces with the display equipment for overhead display, as well as termination points in specific rooms in the center.Sound System: The facility was equipped with a sound system that provides coverage in every room and on the covered lanai. The system provides for a main control unit capable of controlling each area (or zone) of the building individually. The main conference hall area has microphones positioned in the main seating area and podium. The main control panel is located in the projection room. A remote console is located in the main conference theater. Other major components include: matrix switching, power amplifiers, ceiling loudspeakers, column loudspeakers, speaker wiring, telephone interface, RF audio interface, and graphical equalizer. Access to the sound system is facilitated via the main control panel microphone. Multi-Screen Computer Enabled Graphics Display: In the main conference theater, the display system is used for both class and unclass briefings. The Aloha Conference Center (ACC) Main Briefing Theater is a presentation facility where information is typically "pushed" to participants. The design provides flexible architecture so that any input (source) can be routed to any output (destination). ACC occupants participate in conferences, distance learning presentations, briefs, and videoconferencing. The Center also accommodates theater-style presentations; class and unclass sessions are supported. The ACC Briefing Theater has approximately 80 seats. Each area has network connectivity allowing participants to include data from laptop PC to be shared in the conference facility display. PCs connected to the "smart stations" have the ability to be monitored by the control booth and can be displayed on the large main screen display. Room audio includes desktop microphones in the first two rows and one lectern microphone with connectivity to stage floor-boxes. A 7:1 Surround Sound Speaker System enhances all multimedia presentations, and 20 ceiling speakers are provided for briefs and general announcements. One lectern has a SMART Technologies Sympodium for collaborative interactive VTC briefs, training, distance learning and Power Point presentations. This same Sympodium can also be used as an AMX control panel with a touch of a button. Videoconferencing is supported with a Tandberg 6000 codec with the option to support multi-site capability. Lights are controllable by the control room facilitator or by the AMX Control Panel on the podium. Room lighting includes baffled lighting designed for Videoconferencing. The control panel is programmable allowing for lighting presets, selection of various A/V inputs, control of videoconferencing, audio muting, etc. The control panel can also be configured to control drapes, blinds, and environmental functions as well.

Security Monitoring Center Camp Smith

Secure data monitoring facility maintians the base in a constant high alert readiness status.

Video Tele-Conferencing

Mission requirements supporting operations in Afghanistan, Iraq and elsewhere have driven the charge to provide VTC more extensively, rapidly and securely. Mission critical information is displayed, transmitted and exchanged as Hawaii's military commands collaborate with supporting commands to bring vital data to our war fighter. Incorporating this fast expanding technology is no simple task, and brings to play the many special considerations when integrating the IT infrastructure to facilitate all forms of data communication.

Makalapa Command Briefing Center

The Fleet Briefing Room, Makalapa, serves as the primary presentation, briefing, and
communications room for COMPACFLT, senior staff members, and other flag rank officers. This facility is equipped with the latest video communications and video display technologies to provide an integrated approach to the management of voice, video, and data into one seamless information processing and display system to aid in command level decision making. In the 21st Century with IT-21 and NMCI, COMPACFLT will be able to coordinate with forward deployed commands and other units by video teleconference, utilizing face-to-face communications, real-time exchange of graphics, and instantaneous situation de-conflicting.
The FBR is equipped with display capabilities that enable participants to see, read, and understand data and video information presented during briefings and potential crisis situations. A Synelec videowall acts as one seamless video display with the capability to display any combination of live video, still video, and graphics for up to eight (8) live video sources and an unlimited number of frozen video or graphics. These include remote video conferencing sites in up to 8 video windows as well as graphics from networked workstations both in the FBR and in the FCC. Other graphic images include video from laptop computers brought into the FBR and used for local presentations. Video and graphic Images can be displayed using a single cube or multiple cubes and can be sized from the smallest pixel to the entire videowall. In addition, when using multiple cubes, resolution is cumulative and provides the capabilities to display
full resolution workstations. This capability to display multiple windows of varying sizes in any resolution allows participants to clearly discern information brought into the room over NMIC and dial-up video conferencing networks. In essence, the Synelec videowall functions as an extremely large computer monitor where it’s large display surface size allows many multiple widows to be open at the same time, and allows many FBR participants to see displayed information where it can be discussed, manipulated, and managed to aid in the decision making process.

Pearl Harbor Monitoring Center

This Security Operations Center is manned 24x7x365 and has 64 video security cameras displaying video pictures of key security points from the Makalapa gate to submarine piers and key critical security areas of the Pacific Missile Range Facility, Barking Sands, Kauai. Operators in this facility are always monitoring the security status of these areas and the
center becomes fully staffed when security alerts are raised (as they were during Christmas Holidays)

Certifications